Customer Services
We aim to deliver a quality experience when our customers contact us. To help us do this, we have corporate customer service standards,
that all of our staff must follow when communicating with customers. These standards outline what we aim to deliver and what our customers
should expect to receive, when contacting any departments. They are shown below.
We aim to:
- Be welcoming, fair, responsive and courteous.
- Have professional, well informed staff, who take pride in what they do.
- Get things right first time, every time.
- Let you know what we can provide and what you should expect to receive.
- Respond effectively to complaints and use feedback to monitor and continually improve our service.
- Enable customers to tell us when we get it wrong.
- Answer the telephone within three rings.
- Acknowledge emails, letters and faxes within two working days.
- Respond fully to any correspondence within 5 working days, or advise when we can respond, if likely to take longer.
To help us deliver the highest possible level of service, we expect our customers to treat us with consideration, courtesy and respect.
Our Contact Information
If you would like to contact us then please do.
Postal Address
Damb-Tech Ltd
31-33 Reform Street
Freetown Way
Hull
HU2 8EF
Telephone:- 0844 6696852
Email:- sales@Damb-Tech.co.uk
Damb-Tech Limited was registered with Companies House, Cardiff on the 19th December 2003. Registered Company Number 5000275